Filing a claim regarding the accessibility of the Mineral Wells Independent School District’s Website

Who may file a claim?

• A student, parent, staff member, or member of the public may file a complaint or grievance.

How is a claim submitted?

• The individual may submit a claim directly to a school administrator or to the school or District webmaster.
• Claims may also be submitted orally or in writing, via US mail or email, or by completing the MMSD Web Accessibility Claim Form below:

Written Complaint forms should be emailed or sent via US mail to: 

• Mineral Wells ISD Communications Office - Attn: Karyn Bullock, Director of Communications 906 SW 5^th Ave., Mineral Wells, TX 76067.
• Claims may also be made by calling (940) 325-6404 or by visiting the MWISD District Service Complex during business hours (8:00 am-4:30 pm, Monday-Thursday and 8:00 am-4:00 pm on Friday).

What information should be included in a written complaint?
A complaint or grievance regarding the inaccessibility of the District’s public website content should contain the following information:

1. Your name
2. Your address
3. Your contact information (email and telephone number)
4. The date of the claim
5. A description of the problem encountered
6. The URL (web address) or location of the problem page
7. Solution desired